GDPR & Data Protection Policy
Introduction
Alex Russell-Stoneham is committed to protecting your privacy and handling personal data responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.
This policy explains how personal data may be collected, processed and safeguarded when you use this website or engage with services offered through alexrussell-stoneham.com.
What Personal Data May Be Collected
The following types of personal data may be collected:
Contact Information
Name, email address and phone number (where provided through website forms or bookings).
Booking and Payment Information
Transaction records for purchases or bookings. Payments are processed securely through third-party payment providers.
Client Information
Information voluntarily shared during guidance sessions or enquiries. This information is treated with respect and confidentiality.
Website Usage Data
Technical information such as IP address, browser type and interactions with the website. This may be collected through cookies or analytics tools.
How Personal Data Is Used
Personal data may be used for the following purposes:
providing holistic guidance services
responding to enquiries or bookings
communicating relevant information about services or resources
improving website functionality and user experience
complying with legal and regulatory obligations
Personal data will never be sold or shared with third parties for marketing purposes.
Legal Basis for Processing
Under UK GDPR, personal data may be processed on the following legal bases:
Consent
Where you voluntarily provide information, subscribe to updates or submit contact forms.
Contractual Necessity
Where processing is required to deliver requested services.
Legitimate Interests
Such as maintaining website functionality, improving services or ensuring security.
Legal Obligations
Where data must be processed to comply with applicable laws or regulations.
Your Data Protection Rights
Under UK GDPR you have the right to:
request access to personal data held about you
request correction of inaccurate or incomplete information
request deletion of personal data where appropriate
request restriction of processing in certain circumstances
request transfer of your data to another provider (data portability)
withdraw consent for data processing where consent is the legal basis
To exercise any of these rights, please contact Alex Russell-Stoneham using the contact form:
https://www.alexrussell-stoneham.com/contact
Data Retention and Security
Personal data is retained only for as long as necessary to fulfil the purposes described in this policy or to meet legal obligations.
Reasonable measures are taken to protect personal data from unauthorised access, loss or misuse.
Third-Party Services
Certain services used on this website (such as website hosting, payment processing or analytics tools) may be provided by trusted third-party providers who process data in accordance with applicable data protection regulations.
Cookies
This website uses cookies to improve functionality and understand how visitors use the site. For further information, please see the Cookie Policy.
Complaints
If you believe your data protection rights have been breached, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
Contact
For any questions relating to data protection or this policy, please contact Alex Russell-Stoneham using the contact form:
https://www.alexrussell-stoneham.com/contact
Last updated: March 2026